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Materials + Care
Materials & Care
Our Jewellery
Stainless Steel: Most of our bracelets and charms are made from high-quality stainless steel, known for being durable, tarnish-resistant and hypoallergenic.
Plated & Costume Pieces: Some items include gold or silver plating, enamel, or crystal stones. These are considered fashion jewellery and need extra care to keep them looking their best.
Photo & Custom Engraved Jewellery: Special pieces with photos or engraving are carefully crafted for personal keepsakes.
How to Care for Your Jewellery
Remove jewellery before showering, swimming, bathing or exercising.
Avoid contact with perfumes, lotions, hair spray, and cleaning products as these can damage plating and stones.
Wipe jewellery gently with a soft, dry cloth after wearing.
Store pieces separately in a dry place to avoid scratches.
Custom photo charms and jewellery must not get wet.
Please note:
We do not replace charms or jewellery where stones have fallen out, or where plating has naturally worn over time.
Treat your jewellery with care to keep it sparkling for longer.
When will I get my order?
We try our best to get your order out as quickly as possible.
Personalised Items: These take 2–3 working days to be made before shipping. (This timeframe may vary
depending on the order volume and time of year e.g., during Christmas or major sale periods).
Ready-to-Ship Items: Usually dispatched within 1–2 working days.
You will receive a tracking number once your order has been dispatched.
Shipping + Returns
Shipping Policy: https://charmedjewellery.co.za/policies/shipping-policy
Returns & Exchanges Policy: https://charmedjewellery.co.za/policies/refund-policy
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